Privacy Policy for https://precision-collision-repair.dentrepair-talk.com
Introduction
Welcome to https://precision-collision-repair.dentrepair-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we handle the personal information of our visitors, customers, and authorized users. By using our website, applications, services, or products, you agree to the practices described here.
Scope
This policy covers all aspects of our digital presence, including but not limited to:
- Our primary website located at https://precision-collision-repair.dentrepair-talk.com
- Any associated mobile applications and online services
- Interactive features accessible through linked third-party platforms
Please be aware that this Privacy Policy does not apply to external websites, apps, or services accessed via links on our platform. These entities have their own privacy practices, and we encourage you to review their respective privacy policies.
Processing Activities
This policy guides how we interact with users through:
- Account Usage: When you create an account on our platforms, we collect your account information, such as username, email address, and password.
- Transactions: We process payment details and financial information when you make purchases or subscribe to our services.
- Communication: Personal data is collected when you contact us via email, phone, or text messages for support, inquiries, or marketing purposes.
- Website Visits: We track user behavior on our sites, including pages visited, interactions with content, and device information (e.g., IP address).
- Feedback and Reviews: We encourage customer feedback and may collect personal data from survey responses or product reviews.
- Social Media Engagement: When you interact with us on social media platforms, we may receive your profile information and posts that you choose to share publicly.
- Product Inquiries: Details about products of interest, such as vehicle makes and models, are collected for service improvement.
Personal Data Collection
We gather various categories of personal data, including:
- Account Information: Username, email address, profile picture (if provided).
- Payment & Financial: Credit/debit card numbers, billing addresses, payment history, and transaction details.
- Purchase Details: Items purchased, quantities, purchase dates, and order totals.
- Mobile Devices: Unique identifiers (e.g., IP address, device ID), browser type, operating system, and mobile network information.
- Location Data: GPS coordinates or other location-based services data when you interact with our geolocated features.
- Feedback & Communication: Comments, reviews, messages, and any content you voluntarily share with us.
- Social Media: Publicly available profile information from social media platforms when users choose to connect their accounts.
- Product Details: Specifications of vehicles or products inquired about for repair or service.
Cookies and Similar Technologies
We use cookies, web beacons, pixel tags, and similar technologies to enhance user experience and gather analytics data:
- Strictly Necessary Cookies: Ensure basic functionality of our websites and services.
- Preference Cookies: Remember settings and preferences for a personalized experience.
- Analytics Cookies: Track aggregated usage patterns to improve our services and understand user behavior.
Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to restrict or delete specific types of cookies.
Data Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes specified in this policy:
- Legal Requirements: We may store data for longer periods to comply with applicable laws, regulations, or legal processes.
- Business Needs: Personal data is retained to support our business operations, improve services, and conduct marketing activities.
- User Preferences: Some data is kept to honor user preferences and customize future interactions.
Once the retention period expires, we securely delete, anonymize, or aggregate the data to prevent direct identification.
Security Measures
We prioritize data security and implement robust measures to protect personal information:
- Encryption: Data transmission and storage are encrypted using industry-standard protocols.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
- Access Controls: Access to personal data is restricted to authorized staff members who require it for their job functions.
Children’s Privacy
Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from such individuals. If you believe we have collected information from a minor in error, please contact us immediately to arrange for its deletion.
Your Rights (Dependent on Location)
The privacy laws in different jurisdictions grant users specific rights regarding their personal data:
- Access: You have the right to request access to the personal data we hold about you and to verify its accuracy.
- Rectification: Correct any incomplete or inaccurate personal data we possess.
- Erasure (Right to be Forgotten): Ask for the deletion of your data where there are no compelling legitimate grounds to retain it.
- Restriction: Limit our processing of your data under certain circumstances, such as challenging its accuracy or legality.
- Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
- Object: Object to the processing of your data where we rely on legitimate interests, and provide reasons for your objection.
- Non-Discrimination: You have the right to take legal action if you believe we have discriminated against you based on certain personal characteristics.
To exercise any of these rights, please contact our privacy team via the channels provided below. We will respond to valid requests within a reasonable timeframe.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with a revised policy version.
Contact Us
For any questions related to privacy, data protection, or this policy, please contact us:
- Email: [email protected]
- Postal Mail: Privacy Team, Precision Collision Repair, [Address]
We appreciate your trust in sharing your personal information with us. By using our services, you consent to the data practices outlined in this Privacy Policy.